FAQ

The questions people actually ask, answered without fluff.

About the product

Is there a free plan?

Yes - the Community Edition, which is open-source and self-hosted. See self-hosting.md.

The hosted service at app.logforme.com doesn't have a free tier.

Does it support teams?

No. LogForMe is currently designed for one person, but we have this feature on radar!

Passwords are hashed with modern algorithms, data is encrypted at rest and in transit (TLS). Payment data never touches our servers (LemonSqueezy handles it as Merchant of Record). Voice recordings are used for transcription only and not retained.

We don't have a SOC2 report. If your compliance posture requires one, use the Community Edition on your own infrastructure.

Is there a mobile app?

Not a native one, but a PWA. The web app is responsive and works in mobile browsers. You can "Add to Home Screen" on iOS/Android to get an app-like icon.

About billing

How are payments handled?

LemonSqueezy, acting as Merchant of Record. They handle:

Credit card processing.
VAT / sales tax calculation and remittance.
Invoicing for your subscription (separate from the invoices you create for your clients).
Refunds.

We don't see or store your payment details.

What's the refund policy?

3 days, no questions. Email operations@logforme.com. After 3 days, no refunds except where consumer law requires them.

If you specifically want your data deleted immediately, use the "Delete Account" section from your settings page.

Can I get an invoice for my subscription?

Yes - LemonSqueezy issues one and emails it to you. You can also download it from the LemonSqueezy customer portal (reachable from your account settings page).

About features

Why can't I log time without a Project and Time Frame?

Because LogForMe is structured around billing, and every hour should be attributable to something billable. It's a small upfront cost (make one Project, make one Time Frame) for a large downstream benefit (the invoice exists).

If you want "log time into a bucket and figure it out later," you can create a Project called Misc or Unsorted and dump into it. But the structure is opinionated and intentional.

Can I log time that's already past?

Yes:

Fixed entries - pick any past workday.
Time entries - edit the start/end times to anything (including past timestamps). The form doesn't require "now".

Can I invoice in multiple currencies on one invoice?

No. A Time Frame has a single currency. If you are expecting this, please submit a feature request from the contact page.

Does LogForMe sync with QuickBooks / Xero / FreshBooks?

Not yet. On the roadmap. For now, download the PDF and import manually, or export data as JSON and write your own bridge.

Does LogForMe detect app usage or take screenshots?

No. Time is logged only when you explicitly create an entry (by typing, using the stopwatch, or recording a verbal entry). Nothing is tracked passively, and no screenshots are ever taken.

Can I use LogForMe offline?

The self-hosted version can do that (it's your server). The hosted version does not work offline.

About the Community Edition

Is it really the same app?

Close. Core time-tracking, invoicing, taxes, stopwatch, and UI are identical. A few SaaS-infrastructure features are missing (email delivery, billing integration, analytics, etc). See self-hosting.md.

Is it really free forever?

Yes. It's licensed under GNU GPL v3.0, on GitHub, and we don't plan to change that. The business model is the hosted service; the Community Edition exists because it's the right thing to ship for the self-hosting audience.

Can I use the Community Edition commercially?

Yes, subject to GPL v3.0. Run it for your own freelance business, for your studio, or for your clients. If you modify the code and distribute or host it as a service, GPL v3.0 requires you to make your modifications available under the same license. Please don't run it as a hosted service that competes with app.logforme.com - that's explicitly against the spirit of the project.

Data & privacy

Where is my data stored?

Hosted service:

Frontend: served from Cloudflare's global edge network.
Backend + database: hosted on DigitalOcean in New York, USA (NYC1).

Additional subprocessors may be used for things like monitoring, error tracking, analytics, or email delivery (if applicable), and will be listed here when in use. For full details, please refer to our Privacy Policy.

Community Edition: on your own server, wherever you put it.